Purchased compupool Salt cell with 6 year warranty from tropical pool store. If your salt cell is plugged into an GFI outlet, make sure that the test button is not popped, or tripped. An air dome will answer your problem - its benefits include a longer swimming season, solar heat gain and reduced pool maintenance leaving you more time to enjoy your . With a broad operating range and easy maintenance, CircuPool SJ Series salt systems are the affordable choice to keep your swimming pool clean and clear without the use of harsh chemicals- plus 50% or more savings over conventional chlorine. 230. Your best years are still ahead of you! InyoRich posted this 06 April 2022 Compupool is still in business, but has pretty much left the market in North America and mainly sells their products in their home of Australia. They said it was under warranty and had me fill out the warranty card and fax it to them. There are also salt water chlorination systems that feature built-in pH control. The cell stopped working after 18 months and under my warranty the cell was sent to CompuPool for repair or replacement. . Thanks for any help. CompuPool systems are economically designed so you can replace the electrode without replacing the clear blue housing. In a complaint filed on Jan. 11, 2012, in Orange County, Fla., Compu Pool Products USA alleged that AquaComfort Technologies, LLC, breached a contract. This man was very rude to me, repeatedly lied, and has conned many 100's of people - please read previous reviews. The higher salt levels are common in Australian designs, btw, and have some advantages such as less stress on the cell and power supply (and disadvantages in terms of salt's effects on pool equipment) over the lower salt models which I learned from discussion with a WaterMaid . This means when you get splashed in the face or open your eyes under water, it won't sting. Enjoy the journey. Pentair Products. 402. Pools, Spas and Hot Tubs - goldline aqua rite salt chlorinator problem - Hi Group, My chlorinator is not working properly. Corrosion actually is worse for salt pools for at least two reasons. According to court documents and company officials, AquaComfort ordered a number of custom-designed salt chlorine generators from Compu Pool and allegedly failed to pay for some of the units. Meets all original factory specifications. Over the last 30 years through investing heavily in R & D, Compu Pool Products now proves a complete line of swimming pool and spa products with emphasis on quality and user friendly operation. The % Output level will be shown in the Display. Happy Monday, happy week, happy life. New generation of CP model range Designed and tested to perform in the toughest climates, the Compu Pool CPX salt water chlorine generator offers superior levels of control, style and convenience. I called to make sure they got everything (necessary warrenty info I sent in) as it had been days past the 10-14 business days they claimed it could take to ship. The salt concentration of the pool is very similar to that of human tears. Graham P. We have been customers of Swimart since 2014 and have always been pleased with the high level of maintenance to our pool. SET CHLORINE OUTPUT LEVEL -The Chlorine production level can be set from 0% to 100 % in increments of 10%. I . If it's an RJ model, look on the . Phone: 888-989-7258 ext. I'm still using the SWG that I got with my Intex Pool just 9 months ago which is a 18' X 48" AGP pool. AR-PRO GLX-CELLSTAND The Exact Cleaning Stand Replacement | Compatible with All Hayward Salt Chlorinator Turbo Cell| Made of Premium, Heavy Duty Plastic - Improving The Parts Lifespan by 50%. Wilbar is still 100% owned and operated by the same family. Have had 2 units and still paying to have fuse changed a least 4 times. Right now, it is stuck at 2800 ppm and will not move either way. after sending Photos etc i was requested to return the unit to compupool (at my expense). CompuPool Products USA consumer reviews, complaints, customer service. Today Compu Pool Products is one of the largest manufactures of salt water systems in the world. Please enter a valid postcode. CompuPool (CPSC24) Salt Cell, No Housing (JD363130C) * Generic . When I returned it they said I owed them $350 to have it replaced because the RRP for the cell was $650 and I bought it at a discounted rate. . It's multi-functional and multi-faceted. Warranty: 7 Years Limited*. Power Backup Timer Chlorinator. Add to Compare. Reporter3485518. . The CPX Series Difference: Lifespan: 15000 hours. This way, they prevent calcium buildup. If you have a CompuPool CPA or CPSC series chlorine generator, we carry replacement salt cells for all size Compu Pool systems. Now waited 10 days for it to be collected as instructed by the OFT. If your salt system is hardwired, variations in voltage could cause the controller to go a little haywire. Which is why our proven portfolio of industry leading solutions - designed to help bring your water to life - also have to be. SALT CHLORINE GENERATOR TROUBLESHOOTING GUIDE 2021..pdf (2 MB) Amazing Value. Such a device is also meant to regulate the pH level, to ensure that it is healthy for the swimmers. We reopened around June 1 this year. I have an Aquarite and TC 15 cell installed about 5 years ago. Jun 06 2016 09:42 am, Internet; . The PL7790 is a replacement electrode only for the CompuPool CPSC16 salt chlorine generator. Save 30% by replacing your CompuPool Salt Cell with INYOpools.com . After 3 years it failed, (brittle plastic, unsuitable materials for use in chlorination system). . If it's an RJ model, I believe support comes from CompuPool in Apopka, FL. Fax: 407-880-6483. compupoolhelp.com. Only 1 month later it failed, confirmed by a pool repair company and our own pool maintenance company. Local Number in Phoenix, AZ (480-482-7029) Toll Free (877-659-5470) SaltCells.com is the number ONE site in the world for Salt Water Chlorinators, Electrodes (Cells) and parts. The pump prevents the inlet from entering the water and burns the motor. Part Number: RJ30N. Free shipping for many products! If this guide does not isolate your problem, give Compupool a call at (888) 989-7258 x225 for further instructions. Solid. Compupool are a fraudulent company published 4 months ago This company is a scam and fraud customers in line with Tropical Pool Store. They did offer to reimburse me for the cost of chlorine if I had kept the receipts. Retail Price: $1,599.00. From pool pumps to process engineering, fire suppression to farmland, seaside to skyscraper; our solutions are designed with you in mind. Contact the seller opens in a new window or tab and request postage to your location. If yes, click the button below and please refer to CircuPool's model-specific troubleshooting guides for further assistance. Unfortunately, we cannot perform a background check on every employee . It came with a SWG (Model CS8110) and a T-635. Apopka, FL 32703. If it's an SI model, you can contact Circupool.com for warranty support. AQUATOOLS SAND | HUB AND STANDPIPE ONLY, AT3130 | 24205-0010 | Discontinued $270.82. Ed. Replace cell and . Very good instructions and unit has ran like a champ for 2 years now. Loved it at first but within one year the power cord burnt onto the cell plugs. Maybe they will come back one of these days.. #Permalink 0 Water. The simple to use CPX is easily installed and is the perfect solution for any new pool or retrofitting application. Anyway, I can get a Hayward TC 15 replacement for $459. any hel read more Compu Pool (discontinued in the US) has built swimming pool equipment since 1979. Submitted . It was a defective- would not turn on. Note, at a Output level of 0% the Cell is turned off and the display will read OUTPUT OFF. Add to Cart. still no replacement part In May of 2015, the cell for my Compu Pool model CPSCsalt water generator failedI filed, and Compu Pool approved, a Homeowner Warranty Claim Form to replace the failed cell under warranty On June 29, 2015, I received an email from Samantha B . I have now been waiting weeks for the new cord and cell. The Pump stop working suddenly. You Save: $74.00 (5%) RJ-PLUS models are advanced saltwater chlorinators with Extended-Lifespan Titanium Cells. Clear housing for visual inspection of cell. Comes with a 15 foot cord. CompuPool isn't proving itself with its quality and I have to question the cost effectiveness. This is the best way to manage and repair your business reputation. I have an overcurrent alarm. Comment: Still in planning stages. 2011, marks the golden anniversary of Wilbar's 50 years and celebrates the company's many advances and continued growth of the business. CompuPool Salt Chlorine Generator Part I. . SALE. At a pH of 8.2 or higher, which is extremely common in salt water chlorine pools, the chlorine is over 90% inactive in the water. If any deposits are still visible, repeat soaking and rinsing. The pump works well, too good, which created problems with the old pipes not being able to handle the higher pressure. $1,420.95 $899.95. Reply. It was installed about August 30 of last summer, and we closed the pool in early October. Next, maintain the proper salt level in the pool. My cheaply made RP25 salt cell lasted 12months but had a 6 yr warranty. First, check power. 1 offer from $12.99. Waterway Plastics. 1Hp 1Sp 3' Std Sys CC100 Opti w/ 6' Hk. Beg to differ. Looking to get small pool in back yard. Location of This Business 5738 Darry Cir, Norcross, GA 30093-5115 Email this Business I bought a CPX48 unit from Back Yard Pool Superstore in Florida but after 2 weeks it stopped working, the display on the controller unit says NO CELL, the supplier stopped selling CompuPool and referred me to the manufacturer how is not willing to anything for me, it has been 2 months and they will not reply and they will not replace any parts on this unit, this is my third Compupool system . . Product purchased had year warranty and broke after yearsContacted CompuPool twice since then and they have refused to respond. After finally agreeing that they would replace the cell and my pool chlorinator being out of action for 3 weeks (and after excessive pool company callout fees) they wanted to charge me a further $317 for a new cell. Add to Wishlist. Compupool GRC40GH (GRC/LM) Salt Cell Replacement w/ 15 Cord for T-CELL-15 GLX-CELL-15. Gentle on Eyes. DiscountSaltPool.com is America's largest specialty provider of saltwater swimming pool equipment. Bought the cell to pool store for testing and it failed even though it was bubbling when plugged in at the store. Called Compupool Au and spoke with Leonie Millar and sent by email leonie@compupool.com.au all material required by Compupool for warranty on Sept 23 . Add to Compare. Add To Cart. At least their SWG's. Now off to the pool store to buy a HAYWARD T-CELL-15 SWG for $700 and a REAL brick and mortar 3 year warranty! Power: 1.5 lbs/day. 06/21/2022. Wilbar has been manufacturing above ground swimming pools and liners since 1961. Since 1997, we've helped hundreds of thousands of people convert their pool to salt! Buy some other brand please! The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Click here to view Compupool cell parts. You can also get assistance with Water Chemistry, How-To Guides, and other helpful information with the links above. By submitting your payment, you agree to our terms and conditions. I guess the business model of online businesses is to provide a product cheaper by providing less customer support. Purchased a salt cell for $399.99 April 7th, received it April 10th. More information at returns. Can't vouch for its accuracy. Another good Australian company with a US distribution channel is WaterMaid. Compupool USA Groups Marketing Communication . It had a warranty that is only as good as having replacement parts on the shelf which CompuPool does not make anymore, according to Aqua Comfort, the name brand which used these CompuPool parts. Shop Compupool . Purchased the Compupool chlorine generator CPSC36. How typical. Hayward Goldline T-Cell-3 TurboCell Salt Chlorination Cell for In-Ground Swimming Pools. Started by Hermskii , 06-19-2014 01:13 AM Just like traditionally chlorinated pools, chloramines can still be relentless and brutal in saltwater poolsparticularly with regard to air quality and corrosion. Tropical Pool Store/CompuPool sent chlorinator after 6 weeks of excuses. In fact, Aqua Comfort was so dissatisfied with CompuPools they now no longer use their parts. To set the production level, press the OUTPUT arrows left or right. Comments Email Guide Print Guide See All Steps Step by Step Top Step 1 NO POWER - If the LED lights and display on your CPSC unit are all off, check for the following: Still no estimate when the part will be delivered. . Yesterday I was given an option to repair my current Kreepy Krauler vacuum cleaner which will save me money in the short term until the unit needs replacement. Again, it's still chlorine, and chloramines will still be created. Too many to list, call to see if we have a part you can use for LESS! Control boxes, housings, knobs, PCB Boards, etc. I contacted Compu Pool and my replacement was approved over 1 month ago, and they still have not sent me the replacement part. Chlorine output: 1.0 Ib / day (0.45 kg / day) The distributor went out of business so I called Compu pool directly (US to Australia). Please note these items ARE NOT manufactured by Compu Pool, and are made to meet and very often exceed original specifications for increased reliabilty. Add to Wishlist. I emptied 10 bags of 50lb salt in the pool Some indoor chlorinated pools will make your eyes water and lungs to burn. Suitable for pools up to 40,000 gallons. Other features include all bronze construction for superior life, and built-in Thermal Overload Protection protects . I have a CompuPool CPSC36 operating with my 25,000 inground vinyl pool. Our company carries out a full inspection (pumping) of the water pump, and it might result in some package still leave some water in it, It is normal. At pH of 7.2 the chlorine is still active enough to be useful for swimming pools. BBB files indicate that this business has a pattern of complaints concerning warranties not being honored or honored in a timely manner. Generic salt cell replacement. If you want a way to still be able to use your outdoor pool even if it is chilly. #MondayMotivation #MondayMugshot Good morning. If additional assistance is required or live help troubleshooting preferred, please contact Solaxx Technical Support: 561-455-0252, extension 3. Simple. You will receive an email notifying you of our claim decision. AQUATOOLS SAND | HUB AND STANDPIPE ONLY, AT3120 | WC137-517P $104.33. New Project Location: Orlando, FL 32832. $308.75. Current Promo Upgrade For $1 to the next larger size Hiding negative complaints is only a Band-Aid. Capacity: 30000 gal. I reset numerous time but still have alarm. Interesting information. Built-in pH Control Chlorinator System. Please enter a number less than or equal to 1. Just like you. This item ships in 2 to 3 business days. **** . You can still measure the free chlorine value, it simply can not do its normal job of killing bacteria in the water. After this failed to resolve issue, Compupool told me it was my city water supply. Step 3. PLEASE NOTE: After all required documents are received, it could take up to 5 business days to process your claim paperwork. **** IMPORTANT ****If your system was built prior to 2009 you can use an OEM factory T-CELL-15 or CompuPool GRC40GH generic sizes. 126 Semoran Commerce Place. Jun 05 2016 08:47 pm, Apopka, Florida; The SJ Series is the economical salt system that delivers proven reliability and value for your swimming pool! The simple to use CPX is easily installed and is the perfect solution for any new pool or retrofitting application. Compupool is actually a decent SWCG. This pool pump was designed with a patented bronze impeller that breaks up debris, eliminating clogs and jams. The Advantage Commercial Bronze In-Ground Pool Pump 2 HP features all-bronze construction making it extremely durable. Specialties: Discount Salt Pool specializes in providing expert knowledge and award-winning customer service for homeowners who want DIY-friendly, high-performance pool equipment without having to pay expensive mark-up or trip-fees from an installer. Date: 08/05/2022. Multiple contacts resulted in the same results. Features: Replacement for Hayward T-CELL-15, T-CELL-940, GLX-CELL-15-W and Aquarite 900. Found Nicole's pre-purchase advice prompt and helpful and after sales help lacking and frustrating. Established in 1997. Started in the founder's basement, the company has grown to become one of the world's largest pool manufacturers. Compupool USA Bad Warranty Service Apopka Florida. This product stopped working in less than 16 months. 4.6 out of 5 stars. Designed and tested to perform in the toughest climates, the Compu Pool CPX salt water chlorine generator offers superior levels of control, style and convenience. Type: Digital Controls with OLED Screen and Touch Keypad. consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or dont match the sellers description. Purchased salt water pool system on June 29, It came with a year warranty but broke after two yearsAfter going back and forth, a representative from CompuPool named Jason T*** finally confirmed . AQUATOOLS SAND | HUB AND STANDPIPE ONLY, AT3124 | WC137-519P $70.99. Lately salt reading has been low and check cell and low salt lights are flashing. Compupool then told me I needed to purchase a $350 cell from a third party. If you are still experiencing issues with the pool, please call us at 888-206-9938 . I have a Pentair intelliflow pump 354605 p/n 353251 s/n 0399325110003c. Some bacteria in controlled conditions took 100 times longer to die in CYA . $278.95. Re: Good info on SWG's I am glad to provide some insight here; CircuPool products have not been associated in any way with CompuPool since the fall of 2012.